🛡️ Privacy Policy (English
Last updated: November 23, 2025
In accordance with Regulation (EU) 2016/679 (GDPR), this privacy policy outlines how Chillphonic collects and processes personal data submitted for general subscription and Premium Account services on this website.
📧 What Data We Collect
We collect only the essential information required to provide our services:
- For Marketing Subscriptions:
- Email address
- Explicit consent for data processing
- For Premium Account Users:
- Username/Display Name
- Password (stored securely and encrypted)
- Email address
- Payment Transaction ID (a unique identifier provided by the payment processor to manage your subscription status)
We do not collect any sensitive data or other personally identifying information beyond what is necessary for account and service management.
🎯 Why We Collect Your Data (Purposes of Processing)
Your data is used for the following exclusive and clearly defined purposes:
- Service Provision (Contractual Necessity): To create, manage, and maintain your Premium User account, granting you continuous, ad-free listening access as per our Terms of Service.
- Subscription Management: To process subscription payments and manage recurring access (using the Payment Transaction ID).
- Essential Communication: To send service notifications, password resets, and updates strictly related to your account or subscription.
- Marketing (Based on Consent): To provide updates about new content and publications, and share special offers related to the project (only if you opt-in).
✅ Legal Basis for Processing
We process your data based on two legal grounds:
- Contractual Necessity (Art. 6.1(b) GDPR): Processing the data of Premium Users (Username, Password, Email, Transaction ID) is necessary for the performance of the contract (Terms of Service) to deliver the paid ad-free service.
- Explicit Consent (Art. 6.1(a) GDPR): Processing your email for marketing communications is based on your explicit, informed consent, which is given by checking the consent box.
🔐 How We Store and Protect Your Data
Your data, including account credentials, is stored securely on the server that hosts this website (chillphonic.com). We utilize appropriate technical and organizational measures, including encryption for passwords and use of SSL/TLS, to protect your information against unauthorized access or disclosure.
Third-Party Payment Processors:
Sensitive payment details (such as credit card numbers) are not collected, processed, or stored by Chillphonic. All financial transactions are handled securely by external, industry-standard payment processors (e.g., [Specific Payment Processor, e.g., Stripe or PayPal]), which operate as independent Data Controllers for the payment details you provide to them.
Your data is never shared with third parties for marketing purposes or transferred outside the European Union.
🕓 Data Retention
Your email and account data will be stored until you exercise your right to unsubscribe or request deletion:
- Marketing Subscription: Until you choose to unsubscribe using the link included in every email, or by contacting us directly.
- Premium Account Data: Until you request the explicit deletion of your account.
🧾 Your Rights
At any time, you have the right to exercise the following rights under the GDPR:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure (“Right to be forgotten”): Request deletion of your data.
- Restriction of processing: Request the limitation of processing your data.
- Object to processing: Object to the processing of your data.
- Withdraw consent: Withdraw your previously given consent for marketing at any time.
To exercise these rights, please contact the Data Controller below.
👤 Data Controller
Data Controller:
Chillphonic
Website:
Email:
🔗 Changes to this policy
We reserve the right to update this policy periodically to reflect changes in our service or legal requirements. The latest version will always be available on this page, and the “Last updated” date will be revised accordingly.